WIZZ MultiPass is a 6-months subscription plan which allows the subscribers to travel each month on the eligible WIZZ Air flights by paying a monthly fixed fee including all taxes and fees.
WIZZ MultiPass gives you the opportunity to lock your price for ticket and baggage for the whole 6-month period regardless of seasonality and/or last minute booking period.
Once in a month you can choose from a great variety of flights on the domestic Italian routes or international Polish routes by paying a fixed fare for the ticket and baggage.
Visit https://multipass.wizzair.com and pick the plan that best suits you. Go to subscribe now, pick your subscription plan by choosing either domestic Italian or international Polish routes, select a one-way or roundtrip flights, select your preferred luggage and register. If you already have a WIZZ account, sign in with your credentials. After registration, complete your payment and you are set for this month's WIZZ MultiPass flight.
All the domestic routes are available in Italy or all international routes are available in Poland.
a. One-way or Roundtrip can be chosen:
I. One-way – On Italian domestic routes or Polish international routes
II. Roundtrip – On Italian domestic routes or Polish international routes
b. Plan can be chosen:
I. Ticket
II. Ticket + WIZZ Priority
III. Ticket + 20kg checked-in bag
IV. Ticket + WIZZ Priority + 20kg checked-in bag
Yes, all the reservation booked with your WIZZ MultiPass will include the chosen luggage.
Yes you can. First go to wizzair.com and log in then select “Check-in & bookings” select your upcoming trip. If you cannot find it go to “Find booking” and add the reservation code and the last name on the reservation. On the “Manage my booking” site feel free to add any additional service or product you need and proceed to the payment site.
After registration, choose the best starting plan for your WIZZ MultiPass from the following three options:
a. 1st of the given month - After a successful payment, receive your token(s), book right away and fly just 5 days later. The credit card will be charged on the 1st of next month.
b. Don’t want to miss? - Subscribe now and start the plan from the 1st of the next month. After a successful payment, receive your token(s) and book right away and fly up fly just 5 days later. The credit card will be charged on the 1st of next month.
c. Know the date and need a flight on the best price? – Sign up for the rest of the month. After a successful payment, receive your token(s) and book right away and fly just 5 days later. The credit card will be charged on the 1st of next month.
Please note, the next month’s subscription plan will always start from the 1st of the given month.
Go to https://multipass.wizzair.com and log in. Go to “My account” page and select the details, use your token on your next flight and get your reservation code. You are now ready to fly!
Unfortunately only direct one-way or return flights can be booked.
When you have a roundtrip subscription plan, only one origin and destination can be selected. If you book one flight as a single trip, the unused flight will be lost and cannot be redeemed.
Unfortunately, booked MultiPass flights cannot be modified. In case change is needed a new ticket has to be purchased on wizzair.com
Yes, the existing plan can be upgraded with available add-ons as per following:
I. Ticket + WIZZ Priority
II. Ticket + 20kg checked-in bag
III. Ticket + WIZZ Priority + 20kg checked-in bag
Please note, the added products cannot be removed from the plan once subscribed.
Yes, you will be able to change the flight under “Manage my booking” site.
Yes, for the refund please contact our Call Center.
Please visit our "Contact us" page,
go under “Existing bookings” and select the appropriate number.
Yes, you will be able to change the flight under “Manage my booking” site.
Yes, for the refund please contact our Call Center.
Please visit our "Contact us" page,
go under “Existing bookings” and select the appropriate number.
In case
of a problem with the rebooking process or refund, please contact our Call Center.
For contact number please visit our "Contact us" page, go under “Existing bookings” and select the appropriate number.
No, the unused flight tokens cannot be reimbursed or moved to the next month.
The subscription cannot be transferred to any other passenger.
The registered credit card will be automatically charged on a monthly basis based on your start date.
No. The agreed price will be charged upon enrollment for the 6-month on a monthly basis.
The monthly fee is including all taxes and fees, no additional cost will occur.
In the Italian plan the currency is EUR, in the Polish plan the payment currency is PLN. In case the payment is initiated in a different currency, changing fees will occur.
Go to https://multipass.wizzair.com and after logging in, go to “My Account” and under “Payment” select "edit" and enter a different credit card.
There will be a payment retry every 24 hours on the first 4 days of the month. If the payment is unsuccessful, Wizz Air asks you to select a different payment method. Until your payment, you are not eligible to use the token(s). The suspension does not mean that you are not obliged to pay the subscription fee in the next month. If your payment fails in any month, Wizz Air reserves the right to terminate your subscription automatically.
In case of overdue payment, the subscriber account remains in overdue status until the outstanding invoices are settled for the missed months.
a. If the customer wishes to unsubscribe within a 14-calendar day grace period, having not utilized their token(s), Wizz Air will reimburse the full amounts.
b. If the customer wishes to unsubscribe within a 14-day calendar day grace period and have utilized their tokens already, 2 scenarios can take place:
I. If the price of standalone items are more expensive on wizzair.com than the price of the subscribed items Wizz Air will not reimburse the customer.
II. If the price, for the same items, are lower than the subscription fee the day of the purchase, Wizz Air will reimburse the difference to the customer.
Unfortunately, your subscription plan cannot be terminated before the end of the 6-month term.
