Our 2020 employee engagement survey showed that our employees are highly engaged with an overall score of 81%, which is higher than the average score in the industry. The general satisfaction within the WIZZ Team is 80%, while 78% of our people were inspired by the purpose and mission of the organisation.
We continue to deliver world-class training to our people. From COVID-19 and technical trainings for our crew to leadership trainings for our office employees, we are focusing on giving the right tools to our employees so they can own their development and progress in their career. In July 2021, Wizz Air introduced its internal training programme called WIZZ Academy, which aims to give employees the unique opportunity to gain knowledge about WIZZ strategic approaches and aspirations on a top executive level. The company has also partnered with LinkedIn to implement a new online educational platform, LinkedIn Learning, that will help employees to grow both professionally and personally, with unlimited access to interactive, engaging courses.
Wizz Air Pilot Academy
We run our own Pilot Academy which provides financial support, including partial sponsorship, to motivated cadets during their initial training. Pilot Academy cadets who successfully graduate from the programme can begin their employment at Wizz Air as Pilot Trainees.
Diversity and equal opportunities
Celebrating perspectives from every corner of the world is at the heart of our business at WIZZ, and with 75 nationalities across 42 base countries, we’re proud of our truly global footprint. We’re also committed to ensuring gender diversity in the workplace, with 48% female and 52% male employees and Women of WIZZ, which has been introduced to achieve significantly higher women representation in pilot positions within the next decade. We have made a strong commitment to also improve the gender diversity of the Management Team in our reward structure as of fiscal year 2022.
We continuously monitor and assess the risk of fatigue to guarantee safe flight operations. Our Crew Management system incorporates fatigue-related information into its decision-making to improve the identification of fatigue risk.
Cabin Crew to Captain Program
We introduced the industry’s first ever Cabin Crew to Captain Program to help aspiring WIZZ Cabin Crew turn their dreams into reality through extensive financial, travel and accommodation support, as well as a tailored work and study schedule. By breaking down a number of key barriers, we strive to support ambitious crew members on their journey to the flight deck.
WIZZ People Council
Established in 2018, our People Council regularly brings together employees representing all areas of the business to facilitate an effective two-way communication between the management and employees and to support the decision-making process on matters that affected all employees within the Company. The People Council is more than just another department within the Company, it is a place where the people of WIZZ feel safe to share their concerns, ideas, or suggestions. The Council continues to improve us both as an airline and as an employer.
Mental and physical wellbeing
We want our employees to feel valued and supported, which is why 24/7 professional counselling service (Employee Assistance Program) is available for all of our employees and their immediate family members. We also offer a pilot peer to peer support as well as online mental health and fitness training for all of our crew. In 2019, we introduced WIZZ Aid, an employee Emergency Fund, which is designed to provide financial support to colleagues who need urgent medical treatment or suffer from natural or man-made disasters. From 2021, as COVID-19 vaccinations have become more widely available, we were working with local authorities to facilitate and financially support the process wherever possible. We have been working to support the vaccination process of our colleagues at all of our offices and bases. We remain dedicated to finding the best approach towards those who cannot take the vaccine due to serious underlying health reasons.