Contact us

Self service

Self service

We aim to meet all customer requests, but some situations are beyond our agents' assistance. You can find solutions below.

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Chat with Amelia

Chat with Amelia

For quick help, talk to our virtual assistant, available 24/7 for booking, flight status, baggage, and WIZZ services questions.

Claims and refunds

Claims and refunds

Submit a claim for flight or service issues, baggage problems, or booking troubles.

Make a claim

Are you a claim management company, a lawyer or a law firm? Submit a claim here.

Self service

Speak with an agent

We are here to help you with various topics such as group bookings, existing reservations, special assistance, and any other inquiries. Select your country and language as you prefer to manage your case.