Contact us
Accordions
You can contact us in different ways, depending on the subject of your enquiry.
Want to save time ? If your query is of general nature, you’ll likely find answers in our FAQ – click here and check it out!
If you do not find an answer to your question or you have a special request, the quickest way to solve it is to call the Wizz Air Call Centre.
Bookings and purchases
For new reservations or to purchase additional services, the Wizz Air Call Centre is accessible through premium rate numbers specific to the country you are calling from.
Have your confirmation number, passenger details, route and date of your flight at hand!
Select your country:
-
Azerbaijan
+3616777501
Rate per minute international -
Belgium
0903 15 005
Rate per minute 1.25 EUR * -
Bulgaria
0900 639 49
Rate per minute 0.96 BGN * -
Bosnia - Telecom RS
094 573600
Rate per minute 1.211 BAM -
Bosnia - BH Telekom
094 250436
Rate per minute 1.615 BAM -
Bosnia - HT Mostar
094 841221
Rate per minute 1.23 BAM -
Croatia
060 5020 22
Rate per minute Landline: 3.49 HRK ; Mobile: 4.78 HRK -
Cyprus
90019009
Rate per minute Landline: 1.523 EUR ; Mobile: 1.607 EUR -
Czech Republic
900 140 809
Rate per minute 14 CZK * -
Denmark
90 11 11 14
Rate per minute 2.50 DKK * -
United Arab Emirates
+3616777507
Rate per minute international ** -
Egypt
+3616777503
Rate per minute international ** -
Finland
0600 19 053
Rate per minute 0.71 EUR * -
France
0899 860 729
Rate per minute 0.80 EUR * -
Georgia
0706 777 483
Rate per minute domestic -
Germany - German calls
0900 19040441
Rate per minute 1.99 EUR * -
Germany - English calls
0900 19040442
Rate per minute 1.99 EUR * -
Germany - Romanian calls
0900 19040444
Rate per minute 1.99 EUR * -
Germany - Polish calls
0900 19040443
Rate per minute 1.99 EUR * -
Greece
9011 400 693
Rate per minute Landline: 1.48 EUR ; Mobile: 1.57 EUR -
Hungary
06 90 900 555
Rate per minute 250 HUF * -
Iceland
+354 497 1211
Rate per minute domestic -
Israel
01535227861979
Rate per minute 4 ILS /min -
Italy
895 895 4416
Rate per minute Landline: 0.12/call + 1.22 EUR/min -
Latvia
902 00 953
Rate per minute 0.86 EUR * -
Lithuania
890094000***
Rate per minute 1.45 EUR ***LITHUANIA: Please note that the number is accessible only from landlines and prepaid mobiles
-
Macedonia
0590 3 02 21
Rate per minute 35.40 MKD * -
Malta
2778 1054
Rate per minute domestic -
Moldova
+3616777506
Rate per minute international ** -
Netherlands
09003637385
Rate per minute 0.90 EUR * -
Norway
820 59032
Rate per minute 6.00 NOK/min + 0.59 NOK/call -
Poland
703703003
Rate per minute 4.92 PLN * -
Portugal
707 500 209
Rate per minute Landline: 0.1 EUR / min ; Mobile: 0.25 EUR /min -
Romania
0903 760 105
Rate per minute 0.62 EUR -
Russia
8 499 500 56 76
Rate per minute domestic -
Serbia
0900 232 321
Rate per minute 60 RSD * -
Slovakia
0900 20 50 50
Rate per minute 0.60 EUR * -
Slovenia
090 100 206
Rate per minute 1.29 EUR -
Spain
807 403 359
Rate per minute Landline: 1.21 EUR ; Mobile: 1.57 EUR -
Spain-Catalan language
937 370 069
Rate per minute local rate applies -
Sweden
0900 111 2029
Rate per minute 10 SEK * -
Switzerland
0900 000 178
Rate per minute 0.78 CHF * -
Turkey
0850 390 1948
Rate per minute domestic -
United Kingdom
0911 752 2257
Rate per minute 1.1 GBP * *Calls from mobile networks may be charged at a higher rate.
-
Ukraine
+380 89 320 25 33
Rate per minute domestic -
International number for HU, RO, DE, FR, ES, IT, EN
+36 1 677 7104
Rate per minute international -
International number for CZ, PL
+48 22351 9492
Rate per minute international -
International number for UA , RU
+380 (44) 2064888
Rate per minute international
Costs
- Calls from mobile networks may be charged at higher rates
- Access to premium rate numbers may be blocked from certain lines and cannot be called from abroad
Prices of services are sometimes higher if you request them through the call centre:
- 10€ call centre fee is charged for bookings
- Changing the name of the passenger is 60€ per flight per passenger
- Requesting a paper invoice costs 3€
Existing bookings (UK customers only)
If your query is related to an existing booking, please contact the Wizz Air Call Centre in the United Kingdom: 0330 977 0444 (local rate cost)
Have your confirmation number, passenger details, route and date of your flight at hand!
This number deals with queries regarding existing bookings only.
A special assistance call centre is available with local rate numbers for enquiries regarding special assistance services only.
For all queries regarding group bookings, please contact our Group Desk.
Opening hours: Monday - Friday 10 a.m. - 6 p.m. Central European Time
The Group Desk can be reached through the Wizz Call Centre - press 0 to get connected to the Group Desk.
Related
Press enquiries are handled by country. Please choose the appropriate email address depending on the subject and language of your enquiry!
- Hungary: balazs.lovenberg@webershandwick.hu
- Bulgaria: iglika.kancheva@fcbsofia.bg
- Czech Republic: wizzair@accpr.cz
- Latvia: wizzair@olsen.lv
- Lithuania: wizzair@adverum.lt
- Poland: wizzair@apriori-communications.com
- Romania: daniel.amzar@freecomm.ro
- Slovakia: tkika@webershandwick.cz
- United Kingdom: Wizzairukpressoffice@fticonsulting.com
- Ukraine: christina.kosonotska@pbn.kiev.ua
- all other countries: communications@wizzair.com
Financial Media enquiries
Wizz Air Holdings Plc
BUD International Airport
Building 221
H-1185 Budapest
Tamara Mshvenieradze
Email: communications@wizzair.com
Company address
Wizz Air Hungary Ltd.
Laurus Offices | Kőér street 2/A | Building B | H-1103 | Budapest, Hungary
info@wizzair.comMetropolitan Court as Court of Registration, Reg.No.:01-09-964332
EU VAT No: HU13122605
Supervision: National Transport Authority
Civil Aviation Office http://www.nkh.gov.hu/a-hatosagrol
1675 Budapest, Pf.: 41.
To advertise on WIZZ boarding passes:
- email at wizz.ads@ink-global.com
To advertise on board:
- call +44 020 8144 2220 for more details
- email at info@globalonboardpartners.com
Please contact UHU Systems for all complaints regarding premium number services!
Address
UHU Systems Kft
Kőmáli u. 1
Budapest
1223 Hungary
Phone: 03300270091.
Airline-related matters, such as booking requests, customer service enquiries or complaints, will not be handled by UHU Systems.
If you have any complaints, please submit a complaints form!
It might take 30 days to respond to your enquiry, therefore, in urgent cases, we recommend contacting the Wizz Call Centre.
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