(Last updated: 12 July 2023 – v1.9)
The purpose of this short Privacy Notice (“Privacy Notice”) is to briefly describe the personal data processing we perform in connection with your use of the Chatbot on Meta’s Messenger platform.
Joint Data Controllers and Wizz Air’s Data Protection Officer
The joint controllers of your personal data are:
- WIZZ Air Hungary Ltd. (seat: Laurus Offices, Kőér street 2/A, Building B, H-1103, Budapest, Hungary), Wizz Air UK Limited (Main Terminal Building, London Luton Airport, Luton, United Kingdom, LU2 9LY), Wizz Air Abu Dhabi LLC (Wizz Air Abu Dhabi, PO Box 145076 Abu Dhabi, UAE) and Wizz Air Malta Limited (171 Old Bakery Street, Valletta 1455 VLT, Malta) (hereinafter jointly referred to as “Wizz Air”); and
- Meta Platforms Ireland Limited (seat: 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland; hereinafter referred to as “Meta”).
Wizz Air has appointed a Group Data Protection Officer, whose contact details you may find in the Full Privacy Notice.
Wizz Air will process your personal data for the purpose and legal basis indicated below
Responding to your queries and requests: the purpose of processing your personal data is to respond to your questions, queries and requests to us; for this purpose, Wizz Air relies on its legitimate interest.
Meta will process your personal data for the purposes and legal bases indicated below:
Who May Have Access to Your Personal Data?
Within Wizz Air our staff may have access to your personal data on a “need-to-know” basis. We may engage other persons and third parties as data processors to provide services to us and courts, government bodies or other authorities may require us to disclose your data to them. If we transfer your personal data outside the EEA, we will secure the adequacy of such data transfer.
If we process your personal data based on your consent, then you can freely withdraw your consent any time. The withdrawal of your consent does not affect the lawfulness of prior processing.
You have the right to access, rectify or delete your data, as well as, on certain occasions, to object to the use of your data, in addition to other rights, and you have the right to data portability as detailed in the Full Privacy Notice.
You may exercise your rights directly against Meta regarding Meta’s data processing activities.
You have the right to object to the processing of your personal data for any reason relating to your situation, and in this case, Wizz Air may not be able to process your personal data and provide our services.
Full Privacy Notice
For more information, please refer to our Full Messenger Chatbot Privacy Notice.