Information & Services

Check-in and boarding

FAQ

online

Online

FREE

print your own boarding card 
available based on your seat selection
up to 3 hours before departure

Mobile app

FREE

use mobile boarding pass
instead of a boarding card

airport

Airport

PAID

receive boarding card at airport
cheaper if purchased in advance

Accordions

To reduce costs and keep our fares cheap, we offer free online check-in options.
Online check-in is available from 30 days up to 3 hours before the scheduled departure time if you have made a booking before 15 August 2017 or purchased a seat during your booking on and after 15 August 2017.
In case you have not purchased any seats with your booking made after 15 August 2017, check-in will become available only 48 hours before departure. For return flights with no seats purchased check-in for the return leg will open after the outbound check-in is open up to 15 days before flight departure.

  • check in online
  • print your boarding card
  • present the printed boarding card at the gate with your travel documents no later than 30 minutes before the scheduled departure time
  • if you hold non-EU travel documents, you need to present yourself at the check-in counter to have your documentation checked and your boarding card stamped
  • if you have baggage to drop off, go to the baggage drop desk no later than 40 minutes prior to departure

If you are travelling within the Schengen area you don’t need to fill in the travel document details during the online check-in procedure, since you are not required to provide such details. 

During the online check-in process you might be requested to provide visa details on certain routes. If no visa is required for your destination, just fill in the field with xxxxx characters.

Children under 14 need to be accompanied and checked in online by a passenger older than 16.

You can change your reservation (except for the flight and the name) or purchase additional services even after the online check-in. 

You can check in at the airport for a fee.

  • Pay at the time of booking.
  • Add at a later time on your flight summary page.

If online check-in services are not yet available from your departure airport, airport check-in will be free until the service becomes available.

List of airports where online check-in is not available and airport check-in is free of charge:

  • Dubai (to Budapest only)
  • Corfu
  • Palma de Mallorca
  • Zaragoza

Download our free mobile app for AndroidiPhone !

If you check in with the app, you have the following options:

  • retrieve your boarding pass via the app when your phone is connected to the internet
  • visit wizzair.com from your mobile's browser, enter your flight confirmation code and print your boarding pass
  • If you are using iOS operating system, you can also save your boarding card to the Wallet*

Some airports do not yet support mobile boarding passes. In such cases, a mobile boarding pass will not be generated and you will need to visit wizzair.com, retrieve your reservation and print your boarding card.

*Wallet is a native Apple iPhone and iPod touch app that was introduced as part of iOS 9. This app allows users to store and use electronic coupons, airline boarding passes, train tickets, movie and other event tickets, reward club cards and gift cards.

Online check-in

For bookings made on and after 15 August 2017, availability of online check-in is based on your seat selection:     

  • If you have purchased a seat during your booking: 30 days before your flight                   
  • If you have no seat purchased: 48 hours before your outbound flight        
  • For return flights, if you have no seat purchased: after outbound check-in is open, up to 15 days before your inbound flight.

Airport check-in

Check-in starts 2 hours and closes 40 minutes before departure.

If you have special requests, special needs or travel with pre-booked assistance, please check in 2 hours prior to the scheduled time of departure to make sure that we can complete the check-in procedure on time.

If you fail to:

  • complete check-in procedures by the deadline
  • show up at check-in or at the boarding gate in due time

your reservation will be cancelled and you won't be able to board. We will refund the amount of the total fare after deducting the amounts of the fee for other services and a seat protection fee of €80.

We suggest purchasing insurance to cover your losses in such cases.

You need to be present at the boarding gate no later than 30 minutes before the scheduled departure time.

Documents

You need to present the same travel documents you used for the online check-in at airport security and the boarding gate.

Please make sure that you possess all necessary travel documents, such as your passport and visa. If you are not sure what the exact entry requirements are for your destination, please check with the relevant foreign office in your country before travelling. We can't take responsibility if you are denied boarding due to the lack of necessary travel documents.

If you are travelling with an infant, you need to print and present the infant's boarding card at the gate.

Gate

The airport information screens will tell you which gate you need to go to after check-in and security control. If you use airport check-in, the ground staff may be able to give you information about which gate you need to go to.

Duty-free items

Items you purchased after check-in and security checks can be taken on board. 

Frequently asked questions

Frequently asked questions

No. You only need to print and present your boarding card if you are checked-in online. If online check-in is unavailable from your departure airport you need to go to the airport check-in desk and present your travel document only (passport or personal identity document).

You need to present the same travel document you checked in with online at the airport too. If you provided your national ID number during check-in, you cannot travel with your passport and vice versa. 

If you are travelling within the Schengen area, you don’t need to fill in your travel document details. Simply complete the online check-in procedure. You will need to travel with your national ID or your passport, but providing travel document details is not required. 

 

Online check-in is available from 30 days up to 3 hours before the scheduled departure time if you have purchased a seat during your booking.

In case you have not purchased any seats, check-in will become available 48 hours before departure. For return flights with no seats purchased, check-in for the return leg will open after the outbound check-in is open, up to 15 days before flight departure.  

You can also download the Wizz Air mobile application and check-in through the app. For some locations, online check-in isn't available. In these special cases, you can check in at the airport free of charge. If you are still having trouble with checking-in, please contact the Wizz Air Call Centre!

Please use wizzair.com to print your boarding card and bring it with you to the airport!

If you do not have assigned seats on the return flight, check-in will be open up to 15 days before flight departure.

When you check-in online, make sure to enter the details of your travel documents accurately. If you made any mistake, for corrections please contact the Wizz Air Call Centre.

 

Airport check-ins can be purchased during or after booking by adding Airport check-in to your reservation on your Travel plan page or via the Wizz Air Call Centre. Airport check-in is subject to a fee, payable per passenger and per flight. Airport check-in purchased at the airport is subject to a higher fee.

If online check-in is not yet available from your departure airport, airport check-in will be free of charge until the service becomes available.

Yes. You should check in your musical instrument with the same travel document details you used for your own check-in.

If you are travelling with an infant, he or she also needs to be checked in with a printed boarding card. If the boarding card of the infant is missing, please contact the Wizz Air Call Centre.

You can check in online as usual. If you're travelling with baggage that you need to check in, go to the baggage drop desk no later than 40 minutes before the departure of your flight.

Make sure you have a printed boarding card, otherwise you will be required to pay an airport check-in fee. Some airport check-in desks function as baggage drop desks too.

 

You can add additional services to your reservation even after check-in. If you added Priority Boarding or Seat Selection to the reservation, you need to

- reprint the boarding card or

- proceed to the check-in desk at the airport to receive a sticker reflecting the changes on the existing boarding card.

You can also change the flight and the name of the passenger up to 4 hours before departure online or via the Wizz Air Call Centre. You will be required to pay a fee for the change. If you request the change via the Wizz Air Call Center a transaction fee will be charged as well. This Call Centre Transaction fee is not refundable.

If you would like to change the flight’s date, time or route for only some of the passengers in the booking, you need to contact the Call Center for assistance. In this case the Call Center transaction fee does not apply.

Please note, if you have changed your flight or the passenger's name, you will need to check in again and reprint your boarding pass.