Wizz Air, the largest low-cost airline in Central and Eastern Europe, announced today that several routes to and from Romania will remain suspended due to the extension of existing travel restrictions announced by the Romanian authorities. As a result, the flights to Austria, Belgium, Switzerland, France, Germany, Italy, Spain, The United Kingdom and The Netherlands remain suspended until May 28 inclusive. At the same time, the reopening of the Wizz Air base at Timișoara Airport is postponed to May 29.
Passengers with bookings affected by flight suspensions will be automatically informed via e-mail, in case the customers booked directly on wizzair.com or via the airline’s mobile app. 120% of the original fare will automatically be uploaded to the customer’s WIZZ account, with the amount to be used in the next 24 months for the purchase of Wizz Air products and services. Passengers can also opt for a cash refund – which will take longer to complete – and will be informed about the necessary steps for a bank transfer or transfer to a bank card in a separate e-mail. In this case, customers will be eligible for only 100% of the original fare. Passengers who made their bookings via travel agencies – including online travel agencies – should get in touch with the company from which they purchased their tickets.
Wizz Air sincerely apologizes for the disruptions the travel ban could bring to the customers and assures that safety and well-being of its passengers and crew remains the airline’s top priority.