Important information for passengers booked to travel on disrupted flights
We sincerely apologize for the inconvenience caused by the recent cancellation of your flight. Please see the detailed list below in order to make sure that your flight has been indeed cancelled. If so, please log in, open your booking and you will be able to re-book online free of charge.
Should you no longer wish to travel, we cancel your reservation and refund the Total Fare paid for the cancelled flight and, if applicable, the return sector.
Please submit this form to claim the refund.