Your browser is very old fashioned
We don't support this version of your browser!
You are seeing this page because we detected an outdated or unsupported browser. To continue browsing wizzair.com and to get the best experience while browsing, we recommend that you update your browser.
These are the ones we recommend:
Mozilla Firefox
Download for free
Google Chrome
Download for free

Information & Services

Travel documents

FAQ

Accordions

Please make sure that when you are booking a flight you provide the full name of the passenger accurately, exactly as it is written in the travel document the passenger will be using.

In case you made a mistake during booking, you can use the free online name change option on your flight summary page if:

  • Wrong title (male/female)
  • Shortened name (Thomas J. Smith vs. Thomas John Smith)
  • Misspelling/typo/ up to 3 characters

For other name corrections please contact the Wizz Air Call Centre within 2 hours of the booking. After this deadline, a name change fee will have to be paid:

  • [name-change location=WizzairCom] when changing the name on our site
  • [name-change location=CallCentre] when changing through the Wizz Air Call Centre. A Call Centre Transaction Fee will be applied in addition to the Name Change Fee.

All customers on international flights must have a valid passport and, where required, a valid visa. Citizens of the European Union, European Economic Area and Switzerland may travel within Europe using a valid EU/EEA/Swiss National Identity Card or Passport Card.

Your passport needs to be in good condition and signed by yourself. Some countries require that passports are valid for a minimum period beyond your trip. These regulations may vary per country, make sure to check and comply with those before your travel.

For more specific visa and passport requirements, contact the Consulate or Embassy of the country you are planning to visit. Our Wizz Air Customer Service team are not able to give advice on specific visa or passport requirements. You are fully liable for the existence, propriety and validity of your travel documents, and to ensure you are eligible to travel and enter the destination country with your travel documents. Wizz Air is not liable for any damages costs resulted due to the non-fulfillment of the above requirements by you.

You are fully liable for any costs, damages caused to Wizz Air by the non-fulfillment of the above requirements.

You are fully liable fo any costs, damages caused to Wizz Air by the non-fulfillment of the above requirements.

Passengers may be refused entry if Wizz Air reasonably believes that passengers do not meet the entry requirements of the country of the Agreed Stopping Place or the Place of Destination or they do not have funds to cover stay.Passengers who can proved they are entering the country to take part in a package tour, youth camp or sporting event, entering for medical treatment, participating in an internationally agreed program, or who has had the costs of their stay paid must have confirmation of the above-mentioned booking.

To check what travel documents you'll need to cross the border into another EU country follow the links below:
Travel documents for EU nationalsTravel documents for non-EU nationals

Important note: Wizz Air does not operate connecting flights. In case you have 2 or more separate bookings on the same day, those are considered as non-related reservations and you will be required to leave the transit zone. Therefore, you need to make sure your documents are valid for each country you enter/depart from.

E-Visas issued by the Russian Federation may not be accepted for travel if there is a mismatch between your passport and e-Visa information.

Before the flight, please make sure you check the following information on your e-Visa:

  • Your passport number is correct
  • Your full name is populated (including all your given names) and there are no misspellings
  • Only Latin alphabet characters are used, special national characters (such as Ñ, É, Ü or Ç) are not accepted
  • Your date of birth is correct

We advise you to check the “machine-readable line” of your passport that you will find at the bottom of the same page and make sure all details are identical to the data on your e-Visa, including your name and passport number. For example, if the names in the visual area of the passport are "Séo Türre" then you are required to use names from the machine-readable line "Seo Tuerre".

P<UTOTUERRE<<SEO<<<<<<<<<<<<<<<<<<<<<<<<<<<<

L898902C<3UTO6908061F9406236ZE184226B<<<<<14

Remember, your e-Visa will be only accepted for travel if your name is completely identical to the one in the “machine-readable line” of your passport.

For further information, please visit https://evisa.kdmid.ru/

If you see a mismatch, please make sure to correct your e-Visa details before you travel.

Minors must hold their own passport or travel document when traveling in the EU.

In addition to their own valid passport or ID card, all children travelling:

  • alone; or
  • with adults who are not their legal guardian; or
  • with only one parent

may need an extra (official) document signed by their parents, second parent or legal guardian(s) authorising them to travel.

For more information click here.

From January 15th, 2017 French nationals and residents under 18 years old can only travel alone (without a parent or legal guardian) if they are in possession of an authorization to travel form (“l'autorisation de sortie du territoire")

Non-biometric passports are no longer valid for traveling outside Albania (regardless of expiry date), and will only be accepted for traveling to Albania.

Travel documents issued more than 10 years prior to arrival are not accepted.

Georgian citizens holding biometric passports can travel to the Schengen Zone without a visa for a period of 90 days within any 180-day period for purposes other than working.

INFORMATION FOR GEORGIAN CITIZENS

Using ePassport gates

When arriving in the UK you can save time by using the ePassport gates which are available at most UK airports. Your passport must have a machine readable zone (MRZ) to use the ePassport gates. For more information take a look at the Border Forcewebsite.

Registered Traveller Scheme

If you have a non EU passport you can still enjoy the benefits of using the ePassport gates by joining the registered traveler scheme.For more information about the scheme as well as a list of eligible countries take a look at the Border Forcewebsite.

Passengers may be refused entry if they do not have funds to cover stay.

INFORMATION FOR PASSENGERS TRAVELLING TO ISRAEL

Passengers holding temporary passport may be refused entry.

INFORMATION FOR PASSENGERS TRAVELING TO UAE

Frequently asked questions

Frequently asked questions

You have to present all necessary, valid travel documents at the check-in or at the boarding gate. You also need to comply with all the entry and migration requirements of the country you are flying from, through or into. If you do not have the sufficient passport or visa or any required travel document and you are refused entry into a country, you may be liable for the consequential transportation surcharge and cost of provisions.

For the most accurate information about visa requirements, please contact the foreign offices, embassies or consulates of the countries you would like to visit. You will have to present the same document you provided during the online check-in.

If you don't have a confirmed reservation yet, we highly recommend booking your inbound and outbound flights under two separate reservations. In this case you will able to use different travel documents when checking in. In case you already have a confirmed reservation, please contact the Wizz Air Call Centre

The border authorities may decide to refuse entry to their country based on information not available to us. We will not refund you for any flight or service you are not able to use because of the refusal but you may be liable for the consequential transportation surcharge and cost of provisions.