Информация и услуги
Вопросы и ответы
Вопросы и ответы
Just present your boarding pass (either in-app or printed) that shows the voucher amount to our friendly crew members on board. They’ll verify it quickly, and then you’re all set to explore and order from our extensive Café & Boutique selection.
Absolutely! If the total value of your purchase exceeds the full amount of the voucher, you can cover the remaining balance using another voucher, cash, or any of our accepted bank cards.
The voucher can only be used on the flight specified on the boarding pass and by the passenger. It’s not possible to transfer or refund the voucher. For more information, please check the Terms and Conditions of the Café & Boutique Voucher.
Great news! Your voucher comes with zero hidden fees. Feel free to indulge and spend the entire value of your voucher on board. Enjoy!
Café & Boutique Voucher is not limited to EUR! It can be used for purchases in other currencies as well. Wizz Air’s exchange rate at the time of purchase will be applied for conversion. Please note, this rate may differ from official or interbank rates. For more information, please check the Terms and Conditions of the Café & Boutique Voucher.
The fastest and easiest way to contact our customer service is via your Wizz Air Account. Download Wizz Air mobile app to sign in or set up a new account now!
The prepaid voucher is non-transferable. It must be used on the same flight by the passenger. However, you can use it for a travel companion on the same flight as the voucher owner.