(Last updated: 12 July 2023 – v1.1)
The purpose of this short Privacy Notice (“Privacy Notice”) is to briefly describe the personal data processing we perform on the www.wizzair.com website in connection with your use of our Chatbot.
Joint Controller and Wizz Air’s Data Protection Officer
WIZZ Air Hungary Ltd. (seat: Laurus Offices, Kőér street 2/A, Building B, H-1103, Budapest, Hungary), Wizz Air UK Limited (Main Terminal Building, London Luton Airport, Luton, United Kingdom, LU2 9LY), Wizz Air Abu Dhabi LLC (Wizz Air Abu Dhabi, PO Box 145076 Abu Dhabi, UAE) and Wizz Air Malta Limited (171 Old Bakery Street, Valletta 1455 VLT, Malta) (hereinafter jointly referred to as “Wizz Air”, “we”, “our” or “us”) are joint controllers when processing your personal data regarding your use of our Chatbot.
Wizz Air has appointed a Group Data Protection Officer, whose contact details you may find in the Full Privacy Notice.
Purposes and Legal Basis for Processing Your Personal Data
Wizz Air processes your personal data for the purposes identified below.
Responding to your queries and requests: the purpose of processing your personal data is to respond to your queries and requests to us; for this purpose, we rely on our legitimate interest.
Who May Have Access to Your Personal Data?
Within Wizz Air our staff may have access to your personal data on a “need-to-know” basis. We may engage other persons and third parties as data processors to provide services to us and courts, government bodies or other authorities may require us to disclose your data to them. If we transfer your personal data outside the EEA, we will secure the adequacy of such data transfer.
If we process your personal data based on your consent, then you can freely withdraw your consent any time. The withdrawal of your consent does not affect the lawfulness of prior processing.
You have the right to access, rectify or delete your data, as well as, on certain occasions, to object to the use of your data, in addition to other rights, and you have the right to data portability as detailed in the Full Privacy Notice.
You have the right to object to the processing of your personal data for any reason relating to your situation, and in this case, we may not be able to process your personal data and provide our services.
Full Privacy Notice
For more information, please refer to our Full Chatbot Privacy Notice.