Wizz Air announced today that as of the 25 of March 2020, 23.00 local time, it will suspend all routes from Romania to France and Germany until the 8 of April inclusive. The decision is due to travel restrictions imposed by the Romanian authorities regarding the commercial flights operated between these countries in the efforts to limit the coronavirus outbreak.
At the same time, as a result of travel restrictions across Europe, Wizz Air is suspending flights from London Luton to Constanța, Satu Mare, Suceava and Tîrgu Mureș effective from today until the 1 of May 2020.
Passengers with bookings affected by flight suspensions will be automatically informed via e-mail, in case the customers booked directly on wizzair.com or via the airline’s mobile app. 120% of the original fare will automatically be uploaded to the customer’s WIZZ account, with the amount to be used in the next 24 months for the purchase of Wizz Air products and services. Passengers can also opt for a cash refund – which will take longer to complete – and will be informed about the necessary steps for a bank transfer or transfer to a bank card in a separate e-mail. In this case, customers will be eligible for only 100% of the original fare. Passengers who made their bookings via travel agencies – including online travel agencies – should get in touch with the company from which they purchased their tickets.
Wizz Air sincerely apologizes for the disruptions the travel ban could bring to the customers and assures that safety and well-being of its passengers and crew remains the airline’s top priority.
