Wizz Air announced today that as of 18 of March 2020 it suspends all routes between Spain and Romania until the 31 of March 2020 inclusive due to the announcement of a 14-day restriction imposed by Romanian authorities on all flights to or from Spain as a result of the efforts to contain the coronavirus outbreak. As a consequence of the same restrictions, the suspension of the flights to and from Italy will remain suspended until the 5 of April included.
Due to other restrictions imposed by the Maltese authorities all flights to and from Malta are suspended between the 21 of March and 10 of April.
Passengers with bookings affected by flight suspensions will be automatically informed via e-mail, in case the customers booked directly on wizzair.com or via the airline’s mobile app. 120% of the original fare will automatically be uploaded to the customer’s WIZZ account, with the amount to be used in the next 24 months for the purchase of Wizz Air products and services. Passengers can also opt for a cash refund – which will take longer to complete – and will be informed about the necessary steps for a bank transfer or transfer to a bank card in a separate e-mail. In this case, customers will be eligible for only 100% of the original fare. Passengers who made their bookings via travel agencies – including online travel agencies – should get in touch with the company from which they purchased their tickets.
Wizz Air sincerely apologizes for the disruptions the travel ban could bring to the customers and assures that safety and well-being of its passengers and crew remains the airline’s top priority.