Contact us

Information & Services

Wizz Air

Information & Services

Contact us

Accordions

You can contact us in different ways, depending on the subject of your enquiry.

Want to save time ? If your query is of general nature, you’ll likely find answers in our FAQ – click here and check it out!

If you do not find an answer to your question or you have a special request, the quickest way to solve it is to call the Wizz Air Call Centre.

Bookings and purchases 

For new reservations or to purchase additional services, the Wizz Air Call Centre is accessible through premium rate numbers specific to the country you are calling from.

Have your confirmation number, passenger details, route and date of your flight at hand!

Select your country:

  • Azerbaijan

    +3616777501

    Rate per minute international

  • Belgium

    0903 15 005

    Rate per minute 1.25 EUR *

  • Bulgaria

    0900 639 49

    Rate per minute 0.96 BGN *

  • Bosnia - Telecom RS

    094 573600

    Rate per minute 1.211 BAM

  • Bosnia - BH Telekom

    094 250436

    Rate per minute 1.615 BAM

  • Bosnia - HT Mostar

    094 841221

    Rate per minute 1.23 BAM

  • Croatia

    060 5020 22

    Rate per minute Landline: 3.49 HRK ; Mobile: 4.78 HRK

  • Cyprus

    90019009

    Rate per minute Landline: 1.523 EUR ; Mobile: 1.607 EUR

  • Czech Republic

    900 140 809

    Rate per minute 14 CZK *

  • Denmark

    90 11 11 14

    Rate per minute 2.50 DKK *

  • United Arab Emirates

    +3616777507

    Rate per minute international **

  • Egypt

    +3616777503

    Rate per minute international **

  • Finland

    0600 19 053

    Rate per minute 0.71 EUR *

  • France

    0899 860 729

    Rate per minute 0.80 EUR *

  • Georgia

    0706 777 483

    Rate per minute domestic

  • Germany - German calls

    0900 19040441

    Rate per minute 1.99 EUR *

  • Germany - English calls

    0900 19040442

    Rate per minute 1.99 EUR *

  • Germany - Romanian calls

    0900 19040444

    Rate per minute 1.99 EUR *

  • Germany - Polish calls

    0900 19040443

    Rate per minute 1.99 EUR *

  • Greece

    9011 400 693

    Rate per minute Landline: 1.48 EUR ; Mobile: 1.57 EUR

  • Hungary

    06 90 900 555

    Rate per minute 250 HUF *

  • Iceland

    +354 497 1211

    Rate per minute domestic

  • Israel

    01535227861979

    Rate per minute 4 ILS /min

  • Italy

    895 895 4416

    Rate per minute Landline: 0.12/call + 1.22 EUR/min

  • Latvia

    902 00 953

    Rate per minute 0.86 EUR *

  • Lithuania

    890094000***

    Rate per minute 1.45 EUR

    ***LITHUANIA: Please note that the number is accessible only from landlines and prepaid mobiles

  • Macedonia

    0590 3 02 21

    Rate per minute 35.40 MKD *

  • Malta

    2778 1054

    Rate per minute domestic

  • Moldova

    +3616777506

    Rate per minute international **

  • Netherlands

    09003637385

    Rate per minute 0.90 EUR *

  • Norway

    820 59032

    Rate per minute 6.00 NOK/min + 0.59 NOK/call

  • Poland

    703703003

    Rate per minute 4.92 PLN *

  • Portugal

    707 500 209

    Rate per minute Landline: 0.1 EUR / min ; Mobile: 0.25 EUR /min

  • Romania

    0903 760 105

    Rate per minute 0.62 EUR

  • Russia

    8 499 500 56 76

    Rate per minute domestic

  • Serbia

    0900 232 321

    Rate per minute 60 RSD *

  • Slovakia

    0900 20 50 50

    Rate per minute 0.60 EUR *

  • Slovenia

    090 100 206

    Rate per minute 1.29 EUR

  • Spain

    807 403 359

    Rate per minute Landline: 1.21 EUR ; Mobile: 1.57 EUR

  • Spain-Catalan language

    937 370 069

    Rate per minute local rate applies

  • Sweden

    0900 111 2029

    Rate per minute 10 SEK *

  • Switzerland

    0900 000 178

    Rate per minute 0.78 CHF *

  • Turkey

    0850 390 1948

    Rate per minute domestic

  • United Kingdom

    0911 752 2257

    Rate per minute 1.1 GBP *

    *Calls from mobile networks may be charged at a higher rate.

  • Ukraine

    +380 89 320 25 33

    Rate per minute domestic

  • International number for HU, RO, DE, FR, ES, IT, EN

    +36 1 677 7104

    Rate per minute international

  • International number for CZ, PL

    +48 22 1284905

    Rate per minute international

  • International number for UA , RU

    +380 (44) 2064888

    Rate per minute international

Costs

  • Calls from mobile networks may be charged at higher rates
  • Access to premium rate numbers may be blocked from certain lines and cannot be called from abroad

Prices of services are sometimes higher if you request them through the call centre:

  • 10 call centre fee is charged for bookings
  • Changing the name of the passenger is 60 per flight per passenger
  • Requesting a paper invoice costs 3

Existing bookings (customers from UK and Germany only)

If your query is related to an existing booking, please contact the Wizz Air Call Centre

  • in the United Kingdom: 0330 977 0444 (local rate cost)
  • in Germany: + 49 69 120066954 (local rate cost)

Have your confirmation number, passenger details, route and date of your flight at hand!

This number deals with queries regarding existing bookings only.

A special assistance call centre is available with local rate numbers for enquiries regarding special assistance services only.

Please note that general booking enquiries will not be answered on this line.

For all queries regarding group bookings, please contact our Group Desk.

Opening hours: Monday - Friday 10 a.m. - 6 p.m. Central European Time

The Group Desk can be reached through the Wizz Call Centre - press 0 to get connected to the Group Desk.

Press enquiries are handled by country. Please choose the appropriate email address depending on the subject and language of your enquiry! 


Financial Media enquiries


Wizz Air Holdings Plc

Laurus Offices | Kőér street 2/A | Building B | H-1103 | Budapest, Hungary

Tamara Mshvenieradze
Email: communications@wizzair.com

 

To advertise on WIZZ boarding passes:

To advertise on board: 

Please contact UHU Systems for all complaints regarding premium number services!

Address

UHU Systems Kft 

Kőmáli u. 1 

Budapest 

1223 Hungary 

Phone: 03300270091.

Airline-related matters, such as booking requests, customer service enquiries or complaints, will not be handled by UHU Systems. 

If you have any complaints, please submit a complaints form!

It might take 30 days to respond to your enquiry, therefore, in urgent cases, we recommend contacting the Wizz Call Centre.

Contact us - FAQ

Frequently asked questions

Frequently asked questions

Wizz Air’s Call Centre is accessible through premium rate numbers. We have a separate number for each country we operate in. Premium numbers can only be called from within the country. Access to premium rate numbers may be blocked from certain lines, if in doubt please contact your service provider.