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Dear Customer,

Please be informed that our Call Centre lines will not be available on 19 April from 8:00am CEST to 12:00pm CEST due to maintenance works which is required to improve our service quality. Should you have any inquiries, please call after the outage. We recommend you calling after 1:00pm CEST in order to minimize your waiting time.

Thank you for your understanding!

To make a new reservation or purchase additional services

For new reservations or to purchase additional services, Wizz Air’s Call Centre is accessible through premium rate numbers. Premium numbers can only be called from within the country. Access to premium rate numbers may be blocked from certain lines, if in doubt please contact your service provider.

Please have your confirmation number, passenger details, route and date of your flight at hand as it might be needed to assist you faster.

Please click here to find out more about Call Centre fees.

Country of call origin

Phone number


Azerbaijan ‎+448712210069 10 pence **
Belgium 090388929 1.25 EUR *
Bosnia +387 552 33990 local rates
Bulgaria 090063022 0.96 BGN *
Croatia 060550205 3.49 HRK *
Cyprus ‎+448714234223 10 pence **
Czech Republic 900140940 14 CZK *
United Arab Emirates ‎+448712210068 10 pence **
Egypt ‎+448718943385 10 pence **
Finland 060015777 0.71 EUR *
France 0899190037 0.34 EUR *, 1.34 EUR/connection
Georgia ‎+448718943387 10 pence **
Germany 09001204021 1.60 EUR *
Greece ‎+448712210076 10 pence **
Hungary 0690181181 230 HUF *
Israel 97237630911 local rates
Italy 8958953322 0.96 EUR *
Latvia 90200942 0.60 EUR *
Lithuania ‎+448717811096 10 pence **
Macedonia 059030440 35.40 MKD *
Malta ‎+35627781241 local rates
Moldova ‎+448718943386 10 pence **
Netherlands 09007770009 0.90 EUR *
Norway 82050511 0.6 NOK *
Poland 703603993 4.25 PLN *
Portugal 707500071 0.10 EUR *
Romania 0903760160 2.68 RON *
Russia ‎+74999186127 local rates
Serbia 0900220227 60 RSD *
Slovakia 0900205101 0.60 EUR *
Slovenia 090100185 1.05 EUR *
Spain 807444041 1.20 EUR (from landline); 1.58 EUR (from mobile)
Sweden 09001003310 10 SEK *
Switzerland 0900000410 0.75 CHF *
Turkey ‎+448714234212 10 pence **
United Kingdom 09072920102 92 pence *
Ukraine ‎(44)2064888 local rates

*Calls from mobile networks may be charged at a higher rate.

**Plus international calling rates and network extras.

Premium Rate Telephone numbers are provided by Tripudio. Calls from mobiles cost considerably more.

For complaints regarding our premium rate number use the contact details below:

Tripudio Limited
The Coliseum
Watchmoor Park, Camberley
Surrey, GU15 3YL

Calling from Ireland: 01 903 6876
Calling from the UK: 0844 249 2075

Please note that airline related matters such as booking requests, customer service enquiries or complaints will not be handled by Tripudio. This policy will be strictly adhered to.

customer relations and business contacts

customer relations

Should your query be related to an existing booking, please contact our Call Centre in the United Kingdom: 0330 365 0123 (local rate cost - may be free if included in your call plan).

Please have your confirmation number, passenger details, route and date of your flight at hand as it might be needed to assist you faster.

Please note that on this number we will deal with queries regarding existing bookings only. For new bookings or to add further services to your booking, please call our reservation line or use the website. This policy will be strictly adhered to.


If you need to contact us directly please fill in and submit this form: Complaints.

It may take 30 days to answer your e-mail, should your request be urgent we recommend that you contact our Call Centre.

Group Desk

For all queries regarding group bookings, please contact our Group Desk.

Opening hours: Monday - Friday 10:00-18:00 CET

The Group Desk can be reached on the phone numbers in the table above.