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To make a new reservation or purchase additional services

For new reservations or to purchase additional services, Wizz Air’s Call Centre is accessible through premium rate numbers. Premium numbers can only be called from within the country. Access to premium rate numbers may be blocked from certain lines, if in doubt please contact your service provider.

Please have your confirmation number, passenger details, route and date of your flight at hand as it might be needed to assist you faster.

Please click here to find out more about Call Centre fees.

Country of call origin

Phone number

Rate/minute

Azerbaijan +3616777501 international
Belgium 0903 15 005 1.25 EUR *
Bosnia -Telecom RS 094 573600 1.211 BAM
Bosnia -BH Telekom 094 250436 1.615 BAM
Bosnia -HT Mostar 094 841221 1.23 BAM
Bulgaria 0900 630 59 0.96 BGN *
Croatia 060 5020 22 3.49 HRK, 4,78 HRK mobile
Cyprus 90019009 fixed: 1,523 EUR ; mobile: 1,607 EUR
Czech Republic 900 140 809 14 CZK *
Denmark 90 11 11 14 2.50 DKK *
United Arab Emirates +3616777507 international **
Egypt +3616777503 international **
Finland 0600 19 053 0.71 EUR *
France 0899 860 729 0.34 EUR *, 1.34 EUR/connection
Georgia 0706 777 483 domestic
Germany-German calls 0900 19040441 1.99 EUR *
Germany-English calls 0900 19040442 1.99 EUR *
Germany-Romanian calls 0900 19040444 1.99 EUR *
Germany - Polish calls 0900 19040443 1.99 EUR *
Greece 9011 400 693 Fixed: 1.48 EUR ; Mobile: 1.57 EUR
Hungary 06 90 900 555 250 HUF *
Israel 03 374 1334 domestic
Italy 895 895 4416 Fixed: 0.12/call + 1.22 EUR/min
Latvia 902 00 953 0.86 EUR *
Lithuania 890094000 1.45 EUR
Macedonia 0590 3 02 21 35.40 MKD *
Malta 2778 1054 domestic
Moldova +3616777506 international **
Netherlands 09003637385 0.90 EUR *
Norway 820 59032 6.00 NOK/min + 0.59 NOK/call
Poland 703703003 4.92 PLN *
Portugal 707 500 209 Fixed: 0,1 EUR / min Mobile: 0,25 EUR /min
Romania 0903 760 105 0.62 EUR
Russia 8 499 500 56 76 domestic
Serbia 0900 232 321 60 RSD *
Slovakia 0900 20 50 50 0.60 EUR *
Slovenia 090 100 206 1.29 EUR
Spain 807 403 359 1.21 EUR (from landline); 1.57 EUR (from mobile)
Sweden 0900 111 2029 10 SEK *
Switzerland 0900 000 178 0.78 CHF *
Turkey 0850 390 1948 domestic
United Kingdom 0911 752 2257 Calls cost 110 pence per minute*
Ukraine +380 89 320 25 33 domestic

*Calls from mobile networks may be charged at a higher rate.

**Plus international calling rates and network extras.

customer relations and business contacts

customer relations

Should your query be related to an existing booking, please contact our Call Centre in the United Kingdom: 0330 977 0444 (local rate cost - may be free if included in your call plan).

Please have your confirmation number, passenger details, route and date of your flight at hand as it might be needed to assist you faster.

Please note that on this number we will deal with queries regarding existing bookings only. For new bookings or to add further services to your booking, please call our reservation line or use the website. This policy will be strictly adhered to.

Complaints

If you need to contact us directly please fill in and submit this form: Complaints.

It may take 30 days to answer your e-mail, should your request be urgent we recommend that you contact our Call Centre.

Group Desk

For all queries regarding group bookings, please contact our Group Desk.

Opening hours: Monday - Friday 10:00-18:00 CET

The Group Desk can be reached on the phone numbers in the table above.

Complaints concerning the Premium rate number

 Please note that airline related matters such as booking requests, customer service enquiries or complaints will not be handled by UHU Systems. This policy will be strictly adhered to.

By post: UHU Systems Kft, Kőmáli u. 1, Budapest, 1223, Hungary By phone: 03300270091.