Wizz Air Hungary Airlines Ltd.
Airport Business Park C2, Lőrinci út 59.
2220 Vecsés, Hungary
WizzPlus
WizzPlus conditions
1. Definitions
1.1. Passenger: the person using Wizz Air's passenger transport services.
1.2. Customer: the Passenger or a third party acting on behalf of the Passenger who initiates the opening of a WizzPlus account and effects payment of the WizzPlus package selected.
1.3. Passenger Registration: The registration by Wizz Air Call Centre of the Passenger's identification and contact data in Wizz Air's reservation system. The scope of the registration is the opening of a WizzPlus account, enabling contacts with the Passenger and establishing the base currency.
1.4. WizzPlus Account: an account where the balance of the Customer's pre-payments and purchases are followed.
1.5. Base Currency: The currency chosen by the Customer during the course of the registration in which the balance of the account is kept. It is advisable to choose the currency in which purchases will mostly be made. Currency options: GBP, EUR, PLN, HUF.
1.6. Passenger Identification Number (Passenger ID): A 10-digit identification number created by the reservation system upon completion of Passenger Registration.
1.7. Wizz Air's Services: Carriage by air of passengers and baggage.
1.8. Call Centre: Wizz Air's telephone customer service teams. Call Centre numbers can be found in our contact us page.
2. Goals of the WizzPlus plan
Enabling Wizz Air frequent flyers to purchase Wizz Air's services at a discounted price, the discount being dedicated to the individual passenger through the Passenger Registration process.
3. Opening and Crediting a WizzPlus Account
3.1. A WizzPlus account can be opened by the Customer by registering Passenger's data as described in point 1.3. If Passenger and Customer are not the same person Customer's invoicing data must also be specified.
3.2. Should Passenger have already registered in Wizz Air's reservation system a WizzPlus account may be opened with the existing Passenger ID.
3.3. Refilling the WizzPlus account can be done by making a payment by bank transfer in the base currency chosen when opening the account.
3.4. You can only refill your WizzPlus account in the base currency.
3.5. Opening and crediting of a WizzPlus account must be requested through the Call Centre. The Call Centre completes Passenger Registration, gives the Customer Wizz Air's bank account number into which payment must be made and the Passenger ID. The payment order must contain the Passenger ID and Passenger name in the payment field.
3.6. Once your payment has been credited to Wizz Air bank account, we undertake to credit Passenger's WizzPlus account within 2 days and to send a confirmation message via email. If a confirmation email is not received within 2 days, it is Passenger's responsibility to contact Wizz Air's Call Centre to inquire about the payment status and to help identify the payment if necessary.
3.7. The following WizzPlus packages are available:
| WizzPlus | EUR | PLN | HUF | GBP | |
|---|---|---|---|---|---|
| WizzPlus 1 | Payment | 300 | 1 200 | 73 000 | 200 |
| Credit | 345 | 1 380 | 84 000 | 230 | |
| WizzPlus 2 | Payment | 600 | 2 400 | 148 000 | 420 |
| Credit | 750 | 3 000 | 185 000 | 525 |
4. Other Advantages of a WizzPlus Account
4.1 If payment for a reservation is made from WizzPlus credit account, the payment handling fee is not charged.
5. Invoicing
5.1. Wizz Air will automatically issue an invoice for the amount paid into the WizzPlus account and send it to the Passenger.
5.2. If Customer and Passenger are not the same person, and Customer requests the invoice when opening the account, Wizz Air will address and send the invoice to Customer.
6. Using Credit from the WizzPlus Account
6.1. The credit available in the WizzPlus account may be used solely for paying reservations made for the Passenger, and for modifying the time and route of the Passenger's existing reservations.
6.2. Reservations and changes to reservations can only be made through Call Centre.
6.3. In reservations paid from WizzPlus account, a name change is not possible.
6.4. When making or changing a reservation the Passenger ID to which the WizzPlus account belongs must be quoted to the Call Centre agent.
6.5. If the amount on the WizzPlus account is not sufficient to pay for the reservation the difference may be paid with a credit card.
6.6. If a reservation is made in a currency other than the WizzPlus base currency the amount in the reservation currency will be converted to an amount in the base currency and this will be deducted from the WizzPlus account.
6.7. The balance in the WizzPlus account is available for 365 days after payment into the account is made. If there had been several payments these have separate expiry dates. Any balance left in the account upon expiry will be lost.
6.8. Money paid into the WizzPlus account is non-refundable and non-transferable.
6.9. Should Wizz Air cancel a flight that had been paid for from a WizzPlus account, the Passenger shall receive the price of that flight as reservation credit.
7. WizzPlus-account balance
7.1 Information on WizzPlus account balance can be obtained from the Call Centre.
8. Termination of WizzPlus account
8.1 Wizz Air reserves the right to terminate the WizzPlus programme with 30 days prior written notice to the Passenger. No new account can be opened and no new payments to the account can be made after the notice period. Passengers, however, can use the amount still available on their account in line with paragraph 6.7.
9. Other Provisions
9.1. Customer acknowledges the right of Wizz Air to process his/her data submitted when opening the WizzPlus account, for marketing purposes.
9.2. Both Customer and Passenger shall handle the Passenger ID confidentially. Wizz Air shall not be liable for any damages arising from any kind of misuse of the Passenger ID.
9.3. This agreement shall be construed and take effect in all respects in accordance with the Laws of Hungary. Disputes arising out of the present contract shall be primarily settled through discussions between the Contracting Parties. Contracting Parties declare the exclusive jurisdiction of the Central District Court of Pest of Hungary (Pesti Központi Kerületi Bíróság).
9.4. Except as specified in the present Agreement, the services purchased from Wizz Air by using the WizzPlus account shall be subject to the General Conditions of Carriage of Wizz Air.
9.5. Customer declares that he/she acknowledges the terms of the present Agreement. Customer further declares that he/she duly informed the Passenger of the terms of the present Agreement and that the Passenger understood and accepted these terms.
9.6. Wizz Air reserves the right of amendment of the terms. Wizz Air shall inform all Customers and Passengers of such amendments in advance.
